Shipping policy

Last updated: October 15, 2026

Thank you for shopping with Woodhaven. This policy explains how we ship your order, what it costs, and what to expect after you buy.

Order Processing
Orders ship Monday through Thursday, most on the next business day. You’ll receive a confirmation email with tracking as soon as your order ships, if the shipping method supports it.

Shipping Methods & Delivery Times
Available shipping methods and estimated delivery times are shown at checkout. Delivery times are estimates, not guarantees, and begin once your order ships. They may be affected by carrier delays, weather, or other events outside our control.

Shipping Costs
Shipping is free on all standard domestic orders. Air shipping is available as a special order, and we’ll confirm the cost with you before we charge anything.

Shipping Destinations
We currently ship to the United States only. Foreign shipments are handled as special orders, and we’ll confirm the destination and any charges with you before the order ships.

Order Tracking
Once your order ships, we’ll email you a confirmation with a tracking number and link, if applicable. Tracking information may take time to update after you receive it.

Address Accuracy
Please check your shipping address at checkout. Contact us as soon as possible if you need to correct it.

Lost, Damaged, or Delayed Packages
If your order is lost, damaged, or delayed, contact us and we will help you work with the carrier.

Order Changes & Cancellations
Need to change or cancel your order? Contact us as soon as possible. We may be able to accommodate changes before your order ships, but once it’s in transit we’re unable to modify it. Refunds for cancelled or delayed orders will be processed promptly to the original payment method where possible.

Questions?
Contact our team at info@woodhaven.com